TERMS & CONDITIONS
Last Updated: Feb 27, 2026
Legal Entity: WanderhausTravel LLC (“Wanderhaus Travel, Latitude and Leisure Travel,” “we,” “us,” or “our”)
Contact: melaney@latitudeandleisuretravel.com | 785-236-8676 | www.latitudeandleisuretravel.com
Wanderhaus Travel LLC, doing business as Latitude & Leisure Travel (“Latitude & Leisure Travel,” “we,” “us,” or “our”), is a full-service travel advisory and concierge company devoted to crafting seamless, customized travel experiences for individuals, couples, families, and groups (“you,” “traveler,” or “client”). We specialize in thoughtfully curated itineraries, elevated accommodations, and personalized service designed to help you travel with confidence and ease from start to finish.
1) Contract
These Terms and Conditions (“Agreement”) form a legally binding contract between you and Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel. By requesting or confirming a booking, submitting information, or utilizing our services, you acknowledge that you have read, understood, and agree to these Terms.
This Agreement incorporates:
All communications, proposals, and correspondence between you and us
The terms and policies of third-party suppliers (“Suppliers”)
Any waivers or notices contained herein
If you are booking on behalf of others (family, couple, or group), you confirm you are authorized to act for all travelers and agree to share these Terms with them.
You represent and warrant that you are of legal age, can create binding obligations, are authorized to act for those you represent, and that all information provided is accurate.
2) Scope of Services & Agency Relationship
Latitude & Leisure Travel acts solely as a travel advisor and agent in arranging travel services (“Travel Products”) provided by independent third-party suppliers (“Suppliers”).
We do not own, operate, control, or manage the accommodations, transportation, excursions, or other travel services you book through us. Each Supplier is fully responsible for its own operations, terms, and policies.
By booking through Latitude & Leisure Travel, you agree to abide by all applicable Supplier terms, including cancellation, refund, and liability provisions. We are not responsible for:
Acts, errors, or omissions of any Supplier
Supplier insolvency, delays, or service interruptions
Any event beyond our reasonable control
Your interaction with any Supplier is at your own risk.
3) Booking & Payment
We provide complimentary assistance in connecting you with verified travel suppliers and managing booking logistics.
When you confirm your travel arrangements, you authorize Latitude & Leisure Travel to coordinate with third-party Suppliers on your behalf and provide necessary details to secure your bookings. Payments are made directly to the Supplier(s) whenever possible, and all bookings are subject to Supplier payment terms and conditions.
If a Supplier requires a deposit or full payment, you will be notified in advance and provided with secure payment instructions or links.
4) Price & Rate Changes
All prices and rates are based on information provided by Suppliers and are subject to change until payment is confirmed. Prices may vary due to currency fluctuations, taxes, surcharges, or Supplier updates.
Latitude & Leisure Travel has no control over price adjustments made by Suppliers and is not liable for differences arising after booking confirmation.
5) Changes, Cancellations & Refunds
All changes, cancellations, and refund requests are governed by the policies of the applicable Suppliers. Latitude & Leisure Travel does not charge service or administrative fees for assisting with modifications or cancellations unless otherwise disclosed in writing.
If a Supplier issues a credit, voucher, or refund, that refund will be processed in accordance with their specific terms. We will assist you in communicating with the Supplier but cannot guarantee reimbursement, credits, or processing timelines.
6) Force Majeure
Latitude & Leisure Travel is not responsible for losses or expenses due to events beyond our reasonable control (“Force Majeure”), including but not limited to natural disasters, weather disruptions, strikes, civil unrest, pandemics, governmental actions, or Supplier insolvency.
Refunds or rebooking options in such circumstances are subject solely to Supplier discretion and availability.
7) Travel Protection Insurance
Latitude & Leisure Travel strongly recommends that all travelers purchase comprehensive travel protection insurance.
Travel insurance may cover trip cancellation, delays, medical emergencies, or Supplier defaults. We are not licensed insurance producers and cannot guarantee coverage or claim outcomes.
If you decline travel insurance, you assume full responsibility for any losses that would otherwise be covered.
8) Traveler Documentation & Responsibilities
You are solely responsible for providing accurate traveler details and ensuring that all names match government-issued identification or passports.
It is your responsibility to secure and comply with all necessary documentation, including passports, visas, vaccinations, and entry requirements.
Latitude & Leisure Travel is not liable for denied boarding, entry refusals, or additional expenses resulting from missing, expired, or inaccurate documentation.
9) Credit Card Authorization & Chargebacks
By submitting payment through any Supplier or Latitude & Leisure Travel platform, you authorize valid charges in accordance with Supplier terms.
You agree to contact us first to resolve any billing or service concerns before initiating a chargeback with your financial institution.
Improper chargebacks include (but are not limited to):
Disputes for non-refundable reservations or services agreed to
Disputes resulting from Supplier policies
Attempts to recover funds for declined travel insurance
We reserve the right to dispute improper chargebacks and recover associated costs, including administrative and legal expenses where permitted by law.
10) Limitation of Liability
To the fullest extent permitted by law, Latitude & Leisure Travel’s total liability for any claim shall not exceed the amount of commission or compensation directly received by us for the booking in question.
We are not liable for indirect, incidental, consequential, special, or punitive damages, or for acts, errors, or omissions by any third-party Supplier.
11) Assumption of Risk & Waiver
Travel involves inherent risks, including but not limited to transportation delays, weather disruptions, illness, injury, or other unforeseen events.
By engaging our services, you voluntarily assume all such risks and release Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel, its owners, agents, and employees from any liability arising from participation in travel arrangements, except in cases of gross negligence or willful misconduct.
12) Indemnification
You agree to indemnify and hold harmless Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel and its representatives from any claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising from:
Your breach of this Agreement
Your negligence or misconduct
Third-party claims related to your conduct during travel
13) Your Conduct
All travelers are expected to act respectfully and responsibly while participating in booked services or excursions. Suppliers reserve the right to refuse service to any traveler who disrupts operations, endangers others, or violates local laws or Supplier rules.
You are responsible for any damage or loss caused by you or your party and agree to pay such charges directly to the affected Supplier.
14) Health, Disabilities & Pregnancy
Please inform us of any medical conditions, mobility limitations, or accessibility needs prior to booking so we may communicate them to Suppliers.
While we make reasonable efforts to communicate requests, Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel cannot guarantee that specific accommodations or accessibility features will be available.
15) Intellectual Property & Media Use
All materials created or provided by Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel—including itineraries, travel guides, recommendations, and digital content—are our intellectual property and may not be reproduced or distributed without written consent.
By voluntarily sharing testimonials, photos, or tagging our business on social media, you grant Wanderhaus Travel LLC permission to use such content for marketing purposes unless you request removal in writing.
16) Website Terms of Use & Privacy
By using our website, you agree not to engage in unlawful, fraudulent, or disruptive activity. All website content is provided “as is,” and Latitude & Leisure Travel makes no warranties regarding accuracy or third-party links.
Privacy
We collect and store only the information necessary to plan and manage your travel. Personal data is kept confidential, securely stored, and never sold. You may request updates or deletion of your personal data by contacting melaney@latitudeandleisuretravel.com.
We comply with applicable data protection laws, including CCPA and, where applicable, GDPR.
17) Affiliate Disclosure
Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel may recommend or facilitate travel bookings through affiliate or commissionable relationships, including but not limited to:
Tour and activity platforms (e.g., FareHarbor, Viator, Expedia TAAP)
Accommodation providers and villa rental companies
Travel insurance providers and transportation partners
We may receive commissions at no additional cost to you. Our affiliate partnerships do not influence the integrity of our recommendations, which are based on experience and service quality.
By booking through our links or referrals, you acknowledge and consent to these affiliate relationships.
18) Dispute Resolution, Governing Law & Venue
We aim to resolve all concerns amicably and encourage clients to contact us directly to address any issues.
If a dispute cannot be resolved informally, any claim arising out of or relating to this Agreement shall be resolved by binding arbitration conducted in the State of Kansas in accordance with the rules of the American Arbitration Association (AAA). The arbitrator’s decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.
This Agreement shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to conflict of law principles.
Any court proceedings permitted under this Agreement shall be brought exclusively in the state or federal courts located in Kansas, and both parties consent to such jurisdiction and venue.
19) Severability & Modifications
If any provision of this Agreement is found invalid or unenforceable, the remaining provisions remain in full force and effect.
Wanderhaus Travel LLC d/b/a Latitude & Leisure Travel reserves the right to update these Terms at any time. The most recent version posted on our website shall be considered binding.
Acknowledgment
By booking travel, submitting information, or using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, including our Privacy Policy and Affiliate Disclosure.